Administrative Assistant to the Chief, Cardiac Electrophysiology; Cardiology Administration, Academic Office Manager; Administrative Assistant to the Chief, Cardiology
Here's what Jerley's nominator had to say about her: "Jerley is a shining example of our UCSF PRIDE values each and every day. She is always ready to help, is very collaborative and brings her positive energy with her everywhere she goes.”
- Jenny Ta, Administrative Officer, Office of the CNO
Tell us about your UCSF journey:
I have been with UCSF for sixteen years this April in the Cardiology Division. Prior to UCSF I worked at Beth Israel Medical Center in Manhattan for 12 years as HIV Health Educator, HIV Counselor and a Project Manager in Infection Control. Before moving to NY, I worked at Del Monte Corporation HQ in San Francisco for 16 years in their Marketing and Promotion Dept. and as an Import/Export Analyst.
The Cardiology department is unique in that some people will spend their whole career in this department. We have employees that have worked 20, 30+ years together, all working side-by-side. This fosters a family environment. Teamwork is key.
My job is to support our Academic Analysts as they aid our over 60 Faculty for their academic needs. It’s always a pleasure to see how caring and dedicated our Faculty are to their patients and to our staff. I take great pride in being a part of this process.
Do you have a favorite song?
I like jazz...
LaMisha Hill is a licensed psychologist, diveristy expert and educator. She currently serves as the Director of Multicultural Affairs for the Office of Diversity and Outreach (ODO).
Here’s what LaMisha’s nominator had to say about her:
"Dr. Hill works tirelessly to provide diversity education and training across UCSF. Her facilitation and collaboration with many different departments to help them better understand their own unconscious bias yield deeply impacts our community's climate and culture. She is a thoughtful colleague and a humble leader who has gone above and beyond to help make where we work and study more inclusive and equitable."
- Tiffani Chan, MA, Project Manager, Office of Diversity and Outreach
LaMisha’s Bio:
Originally from the Chicago-land area with family roots in Mississippi, LaMisha completed her undergraduate studies at Loyola University Chicago and graduate studies in counseling psychology at the University of Oregon. LaMisha began her journey into the UC system as a psychology pre-doctoral intern at UC Riverside, followed by a post-doctoral fellowship at UC Berkeley. In these roles, she provided direct counseling services including individual therapy, group therapy, mental health outreach for undergraduate and graduate students. Having a desire to contribute to institutional change on a broader level, LaMisha began her professional career in the Office of Diversity and Outreach at UCSF and sought to leverage her skills as a...
Director, Division of Maternal Fetal Medicine
Here's what Dr. Norton's nominator had to say about her: "Mary Norton is not only an exceptional physician who has been helping many families at the Fetal Treatment Center, but she is also a very dedicated and caring mentor for us all who is working with her. She is a great role model for how to be very successful, but at the same time remain engaged and down to earth with her team, and to support each and every one of them in their own professional development. I think these are qualities that outstanding women leaders demonstrate, and that Mary definitely deserves the spotlight."
- Dr. Nuriye Sahin-Hodoglugil, Program Manager, Institute for Human Genetics, School of Medicine
Tell us about your UCSF journey: I came to UCSF as a clinical fellow, to pursue training in a combined program in Maternal Fetal Medicine and Clinical Genetics. After my training, my husband and I moved to Boston with our one year old son to be closer to family. However, we missed the west coast and I realized that prenatal genetics was uniquely strong at UCSF, which was really a birthplace of the field.
I have tried a few other opportunities along the way, but the amazing faculty and opportunities here have drawn me back. UCSF has been unique in allowing me to pursue collaborative research efforts in reproductive genetics, to train the next generation of MFM geneticists, and to provide the best of care to patients with complex concerns who benefit...
Dr. Lei Choi is the Medical Director of the Continuous Improvement Department and a practicing Professor of Medicine in the UCSF Division of General Internal Medicine.
Here’s what Lei’s nominator had to say about her:
“Lei is a powerful force in continuous improvement. She has taught and coached many individuals here at UCSF, and is responsible for developing a record number of faculty in Lean methods and mindset. She is an amazing educator and influencer and has impacted UCSF’s national stature as one of the few health systems that have been successful in engaging physicians in improvement work.”
- Cynthia Chiarappa, VP, UCSF Health Administration & Chief of Staff to CEO
Lei’s Bio:
Dr. Lei Choi is the Medical Director of the Continuous Improvement Department and a practicing Professor of Medicine in the UCSF Division of General Internal Medicine. She joined UCSF Health in 2015. Lei loves to teach, coach, and delight learners. She is passionate about developing competent and confident problem solvers.
What’s on your reading list?
The Back of the Napkin: Solving Problems and Selling Ideas with Pictures by Dan Roam (because a good visual is priceless!) and Radical Candor by Kim Scott.
What advice would you give yourself early on in your career? To a woman entering your field today?
Don’t be afraid to take a seat at the table. Be brave and just sit down. As a new faculty member, I remember walking...
Susan Pappas is the Executive Director of the UCSF Health Experience Excellence Division which includes the following departments: Experience Improvement, Experience Intelligence, Patient Relations, Decedent Affairs, Guest Screening Services, Volunteer Services, Surgical Navigation Assistance Program, Spiritual Care/Chaplaincy Education and Language & Interpreting Services.
Here's what Susan’s nominator had to say about her:
“Susan is the heart of UCSF. She oversees the Office of UCSF Health Experience which includes patient experience analytics and training, interpreter services, patient relations, volunteers, decedent affairs and physician and staff experience. She trains, influences, and is relentless in pursuing the optimal patient, staff and physician experiences. Through her work, she transforms teams to become aware of how their behavior impacts the patient experience. She is a continuous improvement advocate and approaches her work through deep caring and compassion.”
- Cynthia Chiarappa, VP, UCSF Health Administration & Chief of Staff to CEO
Susan’s Bio:
Growing up, I always knew I wanted to help vulnerable people. I had a learning disability (Dyslexia) and knew acutely what it felt like to struggle in life. I developed a deep appreciation for kindness and patience since that is what I needed most from others. While attending college in Arizona at 22 years old, I began my career in healthcare working at Tri City Behavioral Health Center within the Banner...
Mariah Bianchi, RN, MSN, is the Executive Director of Quality and Patient Safety, Adult Services at UCSF Health.
Here's what Mariah's nominator had to say about her:
"Mariah is a true leader in every sense of the word, and I would love to see her behaviors and philosophy championed. She and I started within two weeks of each other and have had next door offices in the Department of Quality and from day one, I have watched her engage and empower her team to lead meetings, ask questions and solve problems. And she herself asks GREAT questions – they are always meaningful, effective, thought-provoking, and respectful. She also has a methodical, evidence-based process for coaching, teaching and learning which allows her to engender trust and support from people at all levels. I learn from her every day and I think others would too!"
- Kate Pavlovich, Director, Analytics & Clinical Effectiveness
Mariah's Bio:
I am fortunate to have had an encouraging and talented friend recommend a job in the Department of Quality and I joined UCSF Health as the Director of Adult Quality Improvement three years ago. Despite my short time working here, I have a long history with UCSF and have experienced the joy, heartache, and pride that is associated with a healthcare institution and college of this caliber. As an ICU RN, I have always cared for critically ill patients and helped to manage the complexities associated with their care, but after watching my son die in my arms on the 15th...
Dr. Rebecca Olin is a hematologist who specializes in bone marrow transplantation in adults. Her expertise encompasses treating acute leukemia, myelodysplastic and myeloproliferative disorders and aplastic anemia.
Here's what Dr. Olin's nominator had to say about her: "Rebecca is a female, mentor, academic physician, researcher, colleague, wife, mother and a boss. She handles multiple situations with ease, including patient care, education, mentorship and being the voice for many different subcategories within the division of Heme/BMT. She makes a difference in the lives of her patients, mentees and colleagues and makes an impact for the better within our division. She strives for individual growth within herself and others around her. I enjoy working with her and admire her greatly."
- Dr. Shagun Arora, Hematology-Oncology
Tell us about your UCSF journey: I came to UCSF in 2009, after finishing my Hematology/Oncology fellowship at the University of Pennsylvania. I primarily see patients with leukemia and other bone marrow disorders, many of whom need a stem cell transplant as part of their therapy. My research focus is in geriatric hematology/oncology, specifically looking at the role of geriatric assessment to predict post-transplant outcomes, with a goal of improving the patient experience and ensuring that our older patients stay as fit and functional as possible through this difficult therapy. I am also the medical director for our inpatient Hematology/BMT unit, and have really enjoyed...
Dr. Chienying Liu is a Clinical Professor in the Department of Endocrinology.
Here's what Dr. Liu's nominator had to say about her:
Dr. Liu's Bio:
What advice would you give yourself early on in your career? To a woman entering your field today?
How do you think the role of women in the workforce has changed throughout your career?
Can you tell us about an important role model or mentor in your life?
If you could go anywhere for a day, where would you go?
Meet other outstanding women of UCSF Health through Our Spotlight.
Eunice Stephens is Chief of Staff to the School of Dentistry.
Here's what Eunice's nominator had to say about her:
"Eunice has been with UCSF for nearly 25 years! She has held an array of various leadership roles over the years. She is an amazing role model, mentor and colleague to many at UCSF. Eunice is extremely accomplished and well-respected by the clinicians and researchers alike. What I appreciate about her the most is, probably, the fact that she is extremely down-to-earth and very approachable. I think this is one of the many reasons for many of Eunice's colleagues, especially women, come to her for her advice, guidance and support."
- Tatiana Urisman, Unit Director 8 South/12 South Surgical Transitional Care Units
Eunice's Bio:
Eunice Stephens is the Chief of Staff for the School of Dentistry. In her role she provides strategic guidance, advising, and decision making in support of Dean Mike Reddy. Her role spans strategic academic and resource planning, short and long range policy development, communications and high level program development and execution.
She has been at UCSF for 25 years in a number of roles and has won both the UCSF Great People Award in 2013 and the Chancellor’s Award for Exceptional University Management in 2016. Prior to her current role, she served as Executive Director of Clinical Research Operations and Administration for UCSF Health and Executive Director of the Office of Clinical Research, which supports UCSF’s...
Mary Betinis is Director of Epilepsy Services & Neurodiagnostic Services, Adult & Pediatrics.
Here's what Mary's nominator had to say about her:
When I think of women at UCSF who are capable, motivated, creative, kind, dedicated, and visionary, Mary is at the top of the list. In the five years I've known and worked with her, she has demonstrated effective leadership, developing her team into one worthy of national recognition. She has also served in a key role for the strategic success of the UCSF Epilepsy destination program. Through it all, she makes time for mentoring, for community, and for her personal passion - cycling! Though she may be reluctant, I would love for her to be in the spotlight so others can get to know this amazing woman at UCSF!
- Maurine Coco, Rehab Service Manager
What advice would you give yourself early on in your career or to a woman entering your field today?
Trust your gut, develop boundaries to achieve a work/balance, it’s okay to say “no”, you’re enough, step through fear and take risks, honor your truth, live your purpose and do one good deed every day.
Do you have a favorite song?
Beautiful day by U2
What’s on your reading list?
Two books by Oprah Winfrey: The Wisdom of Sundays and The Path Made Clear
What’s your ideal weather?
60 degrees and sunny!
If you could go anywhere for a day, where...