Administrative Supervisor, UCSF Health Contact Center - Gastroenterology & Hepatology pod
Here is what Natalie’s nominator had to say about her:
Natalie has been doing an amazing job of communicating updates to and concerns from her employees, paying attention to her employees' professional and personal needs, and helping to build the Contact Center from the very beginning. The GI/Hep pod has become more developed and comprehensive with her leadership.
Nomination by: Tanika O’Guinn.
Natalie’s Bio:
I am the Administrative Supervisor of the Gastroenterology & Hepatology pod in the UCSF Health Contact Center. I have been with UCSF since 2019. I started as a temporary practice coordinator in GI Medical Oncology. This was my first role in administrative healthcare after graduating from San Francisco State University with a BA in Nutrition. I wasn’t sure what I wanted to do professionally, but I quickly took to the role and developed a passion for helping patients. I went back to school to pursue a master’s degree in healthcare...
Assistant Controller, Contracts & Grants Accounting, UCSF Controller’s Office
What her nominator had to say about her:
Ellyn McCaffrey is the best Assistant Controller. She provides clear guidance, makes the time to meet when needed, and goes above and beyond to support our department. Even though she's incredibly busy, she takes the time to listen, responds to emails promptly, and is personable in a way that makes for a great working relationship.
Nomination by: Heidi Frank
Ellyn’s Bio:
Ellyn McCaffrey is an accomplished business professional with 15 years of Research Management experience at the University of California, San Francisco (UCSF) including Contracts & Grants Accounting (CGA) and Office of Sponsored Research positions. Ellyn has held various positions within the post-award management central office including Compliance Manager and Supervisor of Award Set-up and Award Closeout which provided a well-rounded understanding of award terms and conditions to interpret, guide and improve processes and implement controls for Principal Investigators, Research Administration, Pre-award and Post-award staff...
Rebecca Berman, MD, FACP is UCSF's Internal Medicine Residency program director. After completing her chief residency at Brigham & Women’s Hospital in 2009, she joined Mass General Hospital, where she built a network of student-faculty primary care practices, the Crimson Care Collaborative (CCC). Over 1000 Harvard Medical students have participated in CCC gaining early exposure to primary care, to care for the underserved and interprofessional education opportunities. In 2013, Dr. Berman returned to BWH to direct its primary care residency program. Dr. Berman is the founder and co-leader of the National Association of Program Directors of Internal Medicine’s Primary Care Program Director Group and is the editor of their Primary Care Toolkit which offers a blueprint for building and strengthening primary care tracks. She is an elected Councilor of the National Associatio of Program Directors of Internal Medicine. To help reduce pay disparities and improve diversity in medical leadership positions, she teaches nationally on negotiation skills for physicians. She is a member of the Society of General Internal Medicine and served on their National Career Development Working Group. Other areas of interest include medical education, diversifying the physician workforce, novel curricular design, health literacy, women in medicine and care for the underserved.
Assistant Professor, Director of Robotic Education & Simulation (OB/gyn), Department of OB/gyn, Division of Minimally Invasive Gynecologic Surgery
Nominated by: Sheila Antrum, Senior Vice President, and Chief Operating Officer of UCSF Health
Traci’s Bio:
I have been at UCSF just shy of three years but have been enjoying my role in the division of minimally invasive gynecologic surgery (MIGS). One of my biggest roles has been to bring awareness to our subspecialty. We have additional fellowship training specific to complex gyn surgery. This encompasses a patient population that has fibroids, pelvic pain, and endometriosis, and/or complex medical patients requiring surgical intervention. I am extremely lucky to work amongst gifted gyn surgeons who comprise the MIGS department.
I am also one of the directors of the multi-disciplinary endometriosis center that works to assist and facilitate care of patients with endometriosis. This is a disease that, notoriously, has a delay in diagnosis and treatment in the reproductive age population. Within the center there is a focus group called “ENACT” (Endometriosis Center for Discovery, Innovation, Training and Community) comprised of an accomplished group of investigators and clinicians in multiple disciplines, as well as educators, trainees, and community representatives who are all committed to improve the lives of adults and teens with endometriosis. I have assisted in creating patient facing resources while also organizing events for community outreach to...
Nursing Director, Perinatal, Pediatrics and Nursing Administration, Zuckerberg San Francisco General Hospital
What her nominator had to say about her:
Gillian Otway serves as Nursing Director for Perinatal Service and Pediatrics at Zuckerberg San Francisco General Hospital and Trauma Center. She is recognized for her innovation, dedication to excellence, commitment to equity, and outstanding colleagueship. Throughout the hospital and campus, Ms. Otway is a trusted leader who mentors others, inspires excellence, and implements meaningful change to promote quality, equitable care.
Nominated by: Elena Fuentes-Afflick, MD, MPH
Gillian’s Bio:
Gillian was born in the Caribbean and grew up in Brooklyn, New York. She started her nursing career in New York City at Columbia Presbyterian Hospital in medical surgical and critical care nursing. Gillian's nursing career has allowed her to live her passion for serving underserved communities, promote quality care, and inspire, support, and engage her work force. Gillian Otway is currently the Nursing Director for Perinatal, Pediatrics and Nursing Administration at Zuckerberg San Francisco General Hospital and Trauma Hospital (ZSFG). Early in her career at ZSFG, she had the opportunity to support the organization in many areas including nursing recruitment and retention. As the nurse recruiter, Gillian was able to create programs that mentored and supported nursing students and new graduate nurses. Gillian has also been able to successfully partner with the...
Bella, originally from San Diego, California, pursued her studies in Global Studies and Human Services at Lesley University in Boston, Massachusetts, where she actively engaged in the university's women's soccer team for the duration of her four-year tenure. Following her graduation, she committed two years to AmeriCorps, overseeing a 9th-grade leadership development initiative within an after-school youth program in Boston. Subsequently, she assumed the role of Leadership Coach at a distinguished boarding school catering to high school athletes in Florida, focusing particularly on the development of female student-athletes. Driven by a profound enthusiasm for education, Bella is delighted to assist universities across the United States in integrating Canva for Campus, a specialized platform tailored for university Faculty, Staff, and Students.
Christina Irving is the Client Services Director at Family Caregiver Alliance. She oversees the staff of the Bay Area Caregiver Resource Center who provide direct services to family caregivers, including assessment, counseling, education, and support. She has been with FCA for over 17 years, first as a Family Consultant and then as Clinical Supervisor. She received a Master’s degree in Social Work from San Jose State University and is a Licensed Clinical Social Worker.
Associate Professor Division of Rhinology and Skull Base Surgery, Department of Otolaryngology-Head and Neck Surgery
What her nominator had to say about her:
“Dr. Loftus is one of our core OHNS faculty at ZSFG. She has mentored countless residents and medical students and has spearheaded our departments regular women in Otolaryngology social gatherings.
She is an outstanding clinician and has a particular interest in treating patients with allergic and nonallergic rhinitis, chronic rhinosinusitis, fungal sinusitis, cerebrospinal fluid leaks, and sinonasal tumors.
Dr. Loftus is also actively engaged in research, with a focus on sinonasal changes that occur with aging, meningoencephaloceles, cerebrospinal fluid leaks of unknown origin, and patient outcomes following endoscopic skull base surgery. Her work in these areas has been published in high level journals and she has been invited to present her findings at national and international conferences.
Dr. Loftus' dedication to her patients and her contributions to the field of...
Manager, Special Projects and Staff Engagement, Office of Medical Education, School of Medicine
What her nominator had to say about her:
Allison is the Special Projects Manager within the Office of Medical Education (OME) and leads various initiatives within the School of Medicine. She is integral to the strategic mission of OME in terms of providing quality education to our students; in addition, she also undertakes and spearheads various projects that improve professional development of staff, fosters community and teamwork within the staff in OME, and supports our deans and faculty with their tasks of delivering world class medical education curriculum.
Just in my purview, she leads the all-hands meetings that bring together all staff within OME, shares various resources with staff, promotes and organizes staff appreciation activities and staff development opportunities and serves on the taskforce that is designing diversity, equity and inclusion content specifically targeted for staff within OME.
Allison is the first to volunteer to help any staff member and she seems to have all the answers. I consider Allison the North Star and encyclopedia of our department as she can guide us in both a professional capacity while fostering a compassionate and positive relationship with people in our office. She has a knack for making everyone feel seen and heard and that's truly a testament to her inclusive and giving spirit. She's an asset to our office and beyond her intersection of responsibility within the Dean's office also would...
Lynne and Marc Benioff Professor of Gastroenterology, Director of the Colitis and Crohn's Disease Center, and Director of the Advanced IBD Fellowship at UCSF, Department of Medicine
What her nominator had to say about her:
"Dr. Uma Mahadevan is the director of UCSF Center for Colitis and Crohn's Disease. She is a leading expert in Colitis and Crohn's Disease. She organizes and speaks at GUILD (Gastroenterology Updates, IBD, and Liver Diseases) Conference each year. She also does research about IBD. Last year, she also won the Sherman Prize recognizing her for her extraordinary track records of achievement, making exceptional and pioneering contributions that transform IBD care. As a leading expert in IBD, she takes very good care of all her patients. Outside of work, she is also a mother and wife. She is living proof that you can achieve all your goals with persistence and hard work. I am inspired by her achievements!"
Nomination by Ashley Viray
Dr. Mahadevan’s Bio:
Dr. Uma Mahadevan is the Lynne and Marc Benioff Professor of Gastroenterology, Director of the Colitis and Crohn's Disease Center and Director of the Advanced IBD Fellowship at the University of California, San Francisco. She specializes in inflammatory bowel disease (IBD), particularly pregnancy and drug safety. She completed a medical degree at the State University of New York in Brooklyn, residency in internal medicine at Mount Sinai...